Last updated February 12, 2023
Welcome to Tropistay! Thank you for taking the time to read these terms and conditions (the “Terms”).
Table of Contents
1. AGREEMENT TO TERMS
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Tropistay (“Company”, “we”, “us”, or “our”), concerning your access to and use of the https://tropistay.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. If you do not accept these Terms, then please do not use our Service or book a Travel Service.
In these Terms:
“Our Partners” refers to any linked website through which we provide content or service
“Our Service” refers to the provision of our website and online tools
“Travel Services” refers to the travel services made available to you by the relevant Service Provider(s) through our Service, such as stays at a property.
“Service Provider” refers to the travel supplier making available the Travel Services to you through our Service, such as a host in a private house.
“You” refers to you, the traveler, using our Service or making a booking with our Service.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the GrammLeach-Bliley Act (GLBA).
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.
2. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
3. USER REPRESENTATIONS
By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; (5) your use of the Site will not violate any applicable law or regulation; (6) you will only use our Service for personal and non-commercial purposes; (7) you must be at least 18 years of age and have the legal authority to enter into contracts; (8) you have the legal capacity and you agree to comply with these Terms of Use.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
4. USER REGISTRATION
You may be required to register with the Site. You agree to (1) keep your password confidential and will be responsible for all use of your account and password; (2) be responsible for any use of your account by you or others; (3) if you book on behalf of others: you will obtain their authorization prior to acting on their behalf. (3.1) you will inform them about the terms that apply to the booking (including the Rules and Restrictions) and ensure that they agree to such terms; (3.2) you are responsible for paying any amounts due, for making any change/cancellation requests and for all other matters relating to the booking.
We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
5. PRODUCTS
All products/ services are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
6. OUR SERVICE
We provide our Service to help you find information about Travel Services and to assist you in booking those Travel Services.
Our goal is to provide you with travel options through our Service. Our Service does not present you a list of travel options that are available at a particular destination. Travel Services available for booking through our Service may also be available for booking through other distribution channels, we are not responsible for any difference regarding prices, conditions or other.
7. BOOKING RECEPTION
Your Booking received Confirmation includes the important elements of your booking, such as the description of the Travel Service(s) booked and the price.
We will send your Booking received Confirmation to the email address you provide when you book. If you do not receive your Booking Confirmation within 24 hours of making the booking, please contact us.
8. PAYMENT
Price
The price of the Travel Service(s) will be as displayed on our Service, except in cases of obvious error. The prices for some Travel services may vary in accordance with the number of people in your booking. We may change prices at any time. All payments shall be in Euros. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
Prices for Travel Services are dynamic and can change at any time. Price changes will not affect bookings already accepted, except in cases of obvious error. We display many Travel Services, and we try hard to ensure that the displayed price is accurate. We reserve the right to correct any pricing errors on our Service.
If there is an obvious error and you have made a booking, we will offer you the opportunity to keep your booking by paying the correct price or we will cancel your booking without penalty. We have no obligation to make available Travel Services to you at an incorrect (lower) price even after you have been sent a Booking Confirmation, if the error should reasonably have been apparent to you.
Taxes
The prices displayed through our Service may include taxes
Deposit
A deposit is required as confirmation for all the services offered in our website. This deposit will be a part payment for total amount of your Voucher. The amount may vary and will be around 20% of the total amount to be paid or less. The outstanding balance must be pay directly to the Service Provider in cash on spot at your arrival. According with our refund policy this deposit is not refundable.
Payment processing
All payments will be processed through Paypal, and you will be able to pay with your VISA/ Mastercard, debit/ credit card. We will send you an Invoice with the amount to be paid and only after the reception of this payment your booking will be confirmed. When payment is taken at the time of your booking and paid for in the local currency of our Service, the company taking that payment (via third-party payment processors) and charging yourpayment method, the transaction will appear in your statement account as Tropistay.
We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
Stored payment information
According with our Privacy Statement we do not stored payment information from you in our web site.
Payment verification
You authorize the Payment provider (Paypal): (1) verify your payment method by obtaining a pre-authorization, charging a nominal fee or through other verification means.
Fees charged by banks
Some banks and card issuers impose fees for international or cross-border transactions. For example, if you make a booking using a card issued in a different country from the relevant company’s location or for transactions in different currencies.
Also, if you make a booking in a currency different to the currency of your credit card, your card issuer may convert the booking amount to the currency of your credit card and charge you a conversion fee.
If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank or card issuer. We are not associated or responsible for any fees relating to varying exchange rates and card issuer fees.
Alternative payment methods
We do not recommend any alternative payment provider. We are not responsible for the content or the acts or omissions of any alternative payment provider. The use of any such provider’s payment method is at your own risk and will be governed by such provider’s terms and policies.
Currency conversion
Any currency conversion rates displayed on our Service are based on public sources and current exchange rates, which may vary at the time of travel. Such rates are provided for information purposes only and we do not guarantee the accuracy of such conversion rates.
Fraud
If a booking or account shows signs of fraud, abuse or other suspicious activity, we may request extra information from you.
If we reasonably conclude that a booking or account is associated with fraud or suspicious activity, we may: (1) cancel any bookings associated with your name, email address or account; (2) close any associated accounts.
Please contact us about the cancellation of a booking or closing of an account.
9. CANCELLING OR CHANGING A BOOKING
Cancellation or change by you
Cancellations or changes (with respect to the travel date, destination, place where the trip starts, property or means of transport) to a booking can be made by contacting us.
You do not have an automatic right to cancel or change a booking unless allowed by the relevant Service Provider under their Rules and Restrictions or through us by informing about such changes and waiting our approval.
Please read the relevant Rules and Restrictions, so you know which terms apply to your booking. For example: (1) if change the details in your booking by reducing the number of nights/ rooms or people previously booked, you will lose the deposit for the nights/ rooms or people you are cancelling; (2) if you change the details in your booking by increasing the number of nights/ rooms or people previously booked you must pay the deposit corresponding to the nights/ rooms or people added to your booking; (3) if you change your dates by keeping the same number of rooms / nights and people we will use the same deposit for the new dates and you do no need to pay any extra fee.
Other cancellation or change
We (and the relevant Service Provider) may cancel your booking if partial payment for the booking, or any applicable cancellation/change charge or fee relating to a booking is not received when due.
For a variety of reasons (such as a property is overbooked due to connectivity issues or a property is closed due to a hurricane, etc.), it is possible that a booking may be cancelled or changed by the Service Provider or us. If this happens, we will make reasonable efforts to notify you as soon as possible and offer alternative options/assistance where possible.
10. REFUNDS POLICY
All sales are final and no refund will be issued.
11. PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
You also agree not to: (1) make any false or fraudulent booking; (2) access, monitor or copy any content on our Service using any robot, spider, scraper or other automated means or any manual process; (3) violate the restrictions in any robot exclusion headers on our Service or bypass or circumvent other measures employed to prevent or limit access to our Service; (4) take any action that imposes, or may impose, an unreasonable or large load on our infrastructure; (5) deep link to any part of our Service; (6) “frame”, “mirror” or otherwise incorporate any part of our Service into any other website; (7)Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.; (8)Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.; (9) Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein; (10) Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site; (11) Use any information obtained from the Site in order to harass, abuse, or harm another person; (12) Make improper use of our support services or submit false reports of abuse or misconduct. (13) Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site; (14) Delete the copyright or other proprietary rights notice from any Content; (15) Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you; (16) Use a buying agent or purchasing agent to make purchases on the Site.; (17) Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
We may deny anyone access to our Service at any time for any valid reason. We may also make improvements and changes to our Service at any time.
12. RULES AND RESTRICTIONS
As well as these Terms, other terms and conditions provided by Service Providers (such as a property’s terms and conditions) also apply to your booking (“Rules and Restrictions”).
To make a booking, you must accept the Rules and Restrictions of the Service Provider that you select (such as payment of due amounts, refundability, penalties, availability restrictions and use of fares or services, etc.). The relevant Rules and Restrictions are incorporated by reference into these Terms.
13. TRAVEL SERVICE SPECIFIC TERMS
This Section provides details of the terms relevant to the specific Travel Services provided by the Service Provider. These details are not full and do not replace the relevant Rules and Restrictions for each Service Provider.
Each Travel Service is subject to the Rules and Restrictions of the Service Provider.
For stays at houses – Hosts Rules-
Any change in your booking must be informed with enough anticipation and wait for approval for the host.
You can’t add a new guest to your booking without our/ host approval and you must pay (if proceed) the difference in the price.
If you do not show for the first night of your stay booking, but plan to check in for the subsequent nights, please confirm this with us before the original check-in date. If you do not confirm this, then your whole booking may be cancelled.
The balance remaining to be paid at the property must be paid at arrival.
The details of your arrival are necessaries in order to guarantee someone will be waiting for you.
All guests must present their personal identity document. For your safety as well as the rest of the guests, unregistered persons are not allowed in the accommodation.
You must respect the sleeping times.
You are responsible for the integrity of the apartment / room and any object/ item contained on it. In case of any accident/ broke /loss of any of these you may be asked to pay a compensation in correspondence with the damage.
14. LIABILITY
Liability for the Service Providers
The Service Providers make the Travel Services available to you and are responsible for such services.
Our liability
We own and operate our Service and the Service Providers provide the Travel Services to you.
We will not be liable for (1)any such Travel Services that the Service Providers make available to you; (2) for the acts, errors, omissions, representations, warranties or negligence of any such Service Providers, or (3) for any personal injuries, death, property damage or other damages or expenses resulting from the above.
The Service Providers provide us with information describing the Travel Services. This information includes Travel Service details, photos, rates and the relevant Rules and Restrictions, etc. We display this information through our Service. The Service Providers are responsible for ensuring that such information is accurate, complete and up to date. We will not be liable for any inaccuracies in such information, unless and only if we directly caused such inaccuracies (and this also includes property ratings which are intended as guidance only and may not be an official rating). We make no guarantees about the availability of specific Travel Services.
Photos and illustrations on our Service are provided as a guide to show you the level and type of accommodation only.
The display of Travel Services through our Service is not an endorsement or recommendation of such Travel Services. We disclaim, to the maximum extent permitted by law, all warranties and conditions that our Service, its servers or any email sent from us are free of viruses or other harmful components.
To the maximum extent permitted by law and subject to the limitations in these Terms, neither we nor our Partners will be liable for any direct, indirect, punitive, special, incidental or consequential losses or damages arising from: (1) the Travel Services, (2) the use of our Service, (3) any delay or inability to use our Service, or (4) your use of links from our Service.
15.GUIDELINES FOR REVIEWS
We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.
We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, nonexclusive, worldwide, royalty-free, fully-paid, assignable, and sub licensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to review.
You also acknowledge and agree that we may choose to use the name that you submit with such Submission to attribute your Submissions (for example, listing your first name and hometown on a review that you submit) at our discretion in a non-identifiable format. Such Submissions may also be shared with the Service Providers.
You will be solely liable for any damages resulting from not complying with the rules above, or any other harm resulting from your posting of Submissions to our Service.
We may exercise our rights (for example: to use, publish, display, delete, etc.) to any Submissions without notice to you.
If you submit more than one review for the same property, only your most recent Submission is eligible for use.
16. SITE MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.
17. PRIVACY POLICY
We care about data privacy and security. Please read our Privacy Policy.
18. INTERNATIONAL TRAVEL
Although most travel occurs without incident, travel to certain destinations may involve more risk than others. You must review any travel warnings/advice, etc. issued by the relevant governments before you book international travel. You should also monitor such travel warnings/advice during travel and before your return journey to help avoid and minimize any potential disruptions.
Health
Recommended inoculations/vaccinations may change at any time. You should consult your doctor on current recommendations before you depart. You are responsible for ensuring you: (1) meet all health entry requirements; (2) receive the recommended inoculations/vaccinations; (3) take all recommended medication, and (4) follow all medical advice in relation to your travel.
Passport and visa
You must consult the relevant Embassy or Consulate for passport and visa information. Requirements may change so check for up-to-date information before booking and departure and allow sufficient time for all relevant applications.
We are not liable if you are refused entry onto a flight or cruise ship or into any country, due to your conduct, including your failure to carry the correct and adequate travel documents required by any Service Provider, authority or country (including countries you are transiting through). This includes all stops made by an aircraft or a cruise ship, even if you do not leave the aircraft or airport or cruise ship.
Passport: You are required to have a valid passport in the country of issue for all holidays offered through our Service.
Some overseas countries have an immigration requirement that your passport is valid for a minimum period after you enter that country, typically 6 months. If your passport is in its final year of validity, you must confirm the requirements of the destination before making final travel plans.
Visa: For information on visa requirements, you are advised to contact the Embassy or Consulate of the country you propose to visit, as well as the Embassy or Consulate of the country you wish to return to, if you are not a citizen of that country.
Import/ Export. Before travel you are responsible for finding out the customs regulations of your country and the country to which you are going to travel if you intend to import/ export good or articles of any kind. Neither we nor the Service Providers are responsible for any incident that may arise from the non- compliance or ignorance of these rules.
We do not represent or warrant that travel to international destinations is advisable or without risk and is not liable for damages or losses that may result from your travel.
19. GENERAL
Insurance
Prices displayed do not include travel insurance. You are advised to take out insurance that covers the consequences of certain cases and risks. You are responsible for ensuring that any insurance policy taken out adequately covers your requirements.
20. TERM AND TERMINATION
These Terms of Use shall remain in full force and effect while you use the Site. Without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in the site or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
21. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
22. CORRECTIONS
There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
23. DISCLAIMER
The site is provided on an as-is and as-available basis. You agree that your use of the site services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the site’s content or the content of any websites linked to this site and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the site, (5) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the site by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
24. USER DATA
We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the site. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
26. MISCELLANEOUS
These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
27. CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
